Multiple roles - I am there to support my clients in whatever way they need me to. As my experience is quite diverse, I am able to take on multiple roles: I might take a hands-on operational role, run a project, coach individuals or teams, or provide strategic input. Often it is a combination of all of these, with the emphasis shifting over the course of the engagement.
Part of your team - I am an independent consultant which means that my clients hire me and not someone from my firm. Once I'm in place, I can integrate into an existing team, create or
develop a team within my client's organisation, hire people externally or work with other consulting teams. With many of my clients, the organisation is not even aware that I am a consultant
rather than an employee.
Flexibility and tolerance for uncertainty - I understand that my clients do not always have a clear understanding of what they need when they hire me. Often finding that out is part of the job. I also understand that circumstances and priorities change. I expect this and am happy to adapt.
Industries
Banking, insurance, broking and other financial services. Telecoms (operators and equipment makers). TV: broadcasting and cable. Manufacturing. Oil and gas. Public sector. Travel: airlines, car
rental, GDS, hotels. Pharmaceuticals and biosciences. IT. Food and drink.
Roles
Strategy development at the functional, business unit and multi-business levels. Business planning. Turnaround management. Cost reduction. Business process design and reengineering. Process and performance improvement. Project and programme management. Change management. Financial management. Pricing and revenue management. New team/function design, recruitment, training, development and integration. Executive, team and board level coaching and workshops. Advice and support on working with consultants.
Where I have worked
Europe: UK, France, Germany, Austria, Switzerland, Spain, Portugal, Italy, Holland, Denmark, Sweden, Poland. Asia: China, Hong Kong, South Korea. The United States. Australia. Africa: Tanzania and Sudan.
Many of my engagements have covered multiple countries and I am used to managing international projects.